<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2215-4132</journal-id>
<journal-title><![CDATA[Revista Innovaciones Educativas]]></journal-title>
<abbrev-journal-title><![CDATA[Innovaciones Educativas]]></abbrev-journal-title>
<issn>2215-4132</issn>
<publisher>
<publisher-name><![CDATA[Universidad Estatal a Distancia]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2215-41322020000200031</article-id>
<article-id pub-id-type="doi">10.22458/ie.v22i33.2764</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Percepción del Personal Directivo, Docente y Estudiantado sobre Evaluación Docente en una Universidad privada de Guatemala]]></article-title>
<article-title xml:lang="en"><![CDATA[Teaching and Administrative Staff&#8217;s, and Students&#8217; perception on Teacher Evaluation in a Private University in Guatemala.]]></article-title>
<article-title xml:lang="pt"><![CDATA[Percepção do Pessoal Diretor, Docente e Discente sobre Avaliação Docente em uma Universidade particular da Guatemala.]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Galvez-Sobral Aguilar]]></surname>
<given-names><![CDATA[Jorge Andrés]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Farren Burho]]></surname>
<given-names><![CDATA[Jamey]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Monterroso Martínez]]></surname>
<given-names><![CDATA[Claudia Noemí]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Cruz Grünebaum]]></surname>
<given-names><![CDATA[Ana Aidé]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad del Valle de Guatemala  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Guatemala</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad del Valle de Guatemala  ]]></institution>
<addr-line><![CDATA[Guatemala ]]></addr-line>
<country>Guatemala</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidad del Valle de Guatemala  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Guatemala</country>
</aff>
<aff id="Af4">
<institution><![CDATA[,Universidad del Valle de Guatemala  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Guatemala</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2020</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2020</year>
</pub-date>
<volume>22</volume>
<numero>33</numero>
<fpage>31</fpage>
<lpage>45</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.sa.cr/scielo.php?script=sci_arttext&amp;pid=S2215-41322020000200031&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.sa.cr/scielo.php?script=sci_abstract&amp;pid=S2215-41322020000200031&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.sa.cr/scielo.php?script=sci_pdf&amp;pid=S2215-41322020000200031&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen: La evaluación del personal docente a nivel universitario es un proceso que aporta a la mejora de la calidad educativa, al ser una tarea compleja se deben tomar en cuenta diferentes criterios para realizarla. En esta tarea se involucran observaciones, opiniones de la población estudiantil, juicios de colegas y revisiones entre pares. El alumnado demuestra ser una fuente de información consistente, pero al ser la única fuente representa ventajas y desventajas. El objetivo principal del estudio fue conocer el pensamiento del personal directivo y docente, así como del alumnado sobre la evaluación docente en una universidad privada de Guatemala. A través de un enfoque cualitativo se obtuvo información por medio de grupos focales, además se realizó un análisis de codificación emergente de los comentarios, lo cual generó las categorías más importantes. Los resultados positivos indican que, para el personal docente, la evaluación representa una oportunidad para crecer, se valora como positivo el anonimato y el que se realice en línea. Por otro lado, existe una percepción negativa sobre la validez de la evaluación debido a la cantidad de la población estudiantil que participa, la motivación que tienen quienes responden y el uso que se les da a los resultados que potencialmente impactan el clima laboral de forma negativa. El sentir general de los participantes se inclina hacia la redefinición del enfoque de la evaluación para que sea parte de la mejora continua.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract: Teacher evaluation at the university level is a process that contributes to the improvement of educational quality. Since it is a complex task, different criteria must be taken into consideration. Also, different aspects such as observations, student&#8217;s opinions, colleague&#8217;s judgment, and peer review are involved. Students are a consistent source of information. However, since it is the only one, it poses advantages and disadvantages. This work&#8217;s main purpose was to get to know the impressions of the teaching and administrative staff and the students on Teacher Evaluation in a private university in Guatemala. By employing a qualitative approach, information was obtained through focus groups. An analysis of the comments&#8217; emergent coding was also carried out, which generated the most important categories. The positive results indicate that, for the teaching staff, the evaluation means an opportunity for professional growth, the anonymity is valued as positive and also the fact that it is carried out online. On the other hand, there is a negative perception about the validity of the evaluation because of the number of participating students, their motivation when answering, and the use given to the results that will negatively impact the work environment. The participants&#8217; general feeling leans towards the redefinition of the evaluation approach so that it is part of continuous improvement.]]></p></abstract>
<abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo: A avaliação do pessoal docente a nível universitário é um processo que contribui para a melhora da qualidade educacional. Como se trata de uma tarefa complexa, diferentes critérios devem ser levados em conta para realizála. Esta tarefa envolve observações, opiniões da população estudantil, julgamentos de colegas e revisões por pares. O corpo discente demostra ser uma fonte consistente de informação, mas como é a única fonte repre- senta vantagens e desvantagens. O principal objetivo do estudo foi descobrir o pensamento do corpo docente e administrativo, assim como do corpo discente sobre a avaliação de professores em uma universidade particular na Guatemala. Através de uma abordagem qualitativa foram obtidas informações de grupos focais, e também foi realizada uma análise de codificação emergente dos comentários, que gerou as categorias mais importantes. Os resultados positivos indicam que, para o corpo docente, a avaliação representa uma oportunidade de crescimento, o anonimato e o fato de ser feita on-line são valorizados como positivos. Por outro lado, há uma percepção negativa da validade da avaliação devido ao número de estudantes participantes, a motivação dos que respondem e ao uso feito dos resultados que potencialmente impactam o clima de trabalho de forma negativa. O sentimento geral dos participantes é que o foco da avaliação deve ser redefinido para ser parte da melhoria contínua.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Evaluación del docente]]></kwd>
<kwd lng="es"><![CDATA[evaluación del profesor]]></kwd>
<kwd lng="es"><![CDATA[valoración del docente]]></kwd>
<kwd lng="es"><![CDATA[educación]]></kwd>
<kwd lng="es"><![CDATA[enseñanza superior]]></kwd>
<kwd lng="en"><![CDATA[Teacher evaluation]]></kwd>
<kwd lng="en"><![CDATA[teacher assessment]]></kwd>
<kwd lng="en"><![CDATA[teacher valorization]]></kwd>
<kwd lng="en"><![CDATA[education]]></kwd>
<kwd lng="en"><![CDATA[higher education]]></kwd>
<kwd lng="pt"><![CDATA[Avaliação do docente]]></kwd>
<kwd lng="pt"><![CDATA[avaliação do professor]]></kwd>
<kwd lng="pt"><![CDATA[avaliação do docente]]></kwd>
<kwd lng="pt"><![CDATA[educação]]></kwd>
<kwd lng="pt"><![CDATA[ensino superior]]></kwd>
</kwd-group>
</article-meta>
</front><back>
<ref-list>
<ref id="B1">
<nlm-citation citation-type="">
<collab>AAUP</collab>
<source><![CDATA[Statement on Teaching Evaluation.]]></source>
<year>1975</year>
<publisher-loc><![CDATA[Washington, D.C. ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B2">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ayala]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Factores que inciden en la evaluación del desempeño docente por los alumnos de nivel superior en la Universidad TecMilenio, campus Ciudad Juárez. Noésis.]]></article-title>
<source><![CDATA[Revista de Ciencias Sociales y Humanidades]]></source>
<year>2013</year>
<volume>22</volume>
<numero>43</numero>
<issue>43</issue>
<page-range>188-224.</page-range></nlm-citation>
</ref>
<ref id="B3">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Berk]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Survey of 12 strategies to measure teaching effectiveness.]]></article-title>
<source><![CDATA[International Journal of Teaching and Learning in Higher Education]]></source>
<year>2005</year>
<volume>17</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>48-62</page-range></nlm-citation>
</ref>
<ref id="B4">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Braga]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Paccagnella]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Pellizzari]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Evaluating students&#8217; evaluations of professors.]]></article-title>
<source><![CDATA[Economics of Education Review- ELSEVIER]]></source>
<year>2014</year>
<numero>41</numero>
<issue>41</issue>
<page-range>71-88</page-range></nlm-citation>
</ref>
<ref id="B5">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Bruns]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
<name>
<surname><![CDATA[Luque]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Docentes excelentes, Cómo mejorar el aprendizaje en América Latina y el Caribe.]]></source>
<year>2014</year>
<publisher-loc><![CDATA[Washington, DC ]]></publisher-loc>
<publisher-name><![CDATA[Banco Mundial.]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B6">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Cano]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Carot]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Fernández]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Fargueta]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
</person-group>
<source><![CDATA[An Evaluation Model of the Teaching Activity of Academic Staff. Organization for Economic Cooperation and Development (OECD)]]></source>
<year>2006</year>
</nlm-citation>
</ref>
<ref id="B7">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Cohen]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Effectiveness of student-rating feedback for improving college.]]></article-title>
<source><![CDATA[Res Higher Educ]]></source>
<year>1990</year>
<numero>13</numero>
<issue>13</issue>
<page-range>321-41</page-range></nlm-citation>
</ref>
<ref id="B8">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Coll]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Un marco de referencia psicológico para la educación escolar la concepción constructivista del aprendizaje y de la enseñanza]]></article-title>
<source><![CDATA[Desarrollo psicológico y educación]]></source>
<year>1990</year>
<numero>2</numero>
<issue>2</issue>
<page-range>435-54</page-range></nlm-citation>
</ref>
<ref id="B9">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Creswell]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Research design: Qualitative, quantitative y mixed methods approaches]]></source>
<year>2013</year>
<edition>4th</edition>
</nlm-citation>
</ref>
<ref id="B10">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Espinoza]]></surname>
<given-names><![CDATA[O.]]></given-names>
</name>
<name>
<surname><![CDATA[González]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
</person-group>
<source><![CDATA[Evaluación de Desempeño en la Educación Superior: Un modelo de Análisis.]]></source>
<year>2010</year>
<publisher-loc><![CDATA[Santiago de Chile ]]></publisher-loc>
<publisher-name><![CDATA[Universidad UCINF, Centro de Investigaciones en Educación]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B11">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[González]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Modelos, procedimientos e instrumentos de evaluación de la actividad docente.]]></article-title>
<source><![CDATA[Educación Médica]]></source>
<year>2003</year>
<volume>6</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>32-3</page-range></nlm-citation>
</ref>
<ref id="B12">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Greenwald]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Validity concerns and usefulness of student ratings of instruction.]]></article-title>
<source><![CDATA[American Psychologist]]></source>
<year>1997</year>
<volume>52</volume>
<numero>11</numero>
<issue>11</issue>
<page-range>1182-1186.</page-range></nlm-citation>
</ref>
<ref id="B13">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Guemes]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Loredo]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Los procesos de evaluación del desempeño docente en el nivel medio superior: una perspectiva de mejora continua]]></source>
<year>2008</year>
<publisher-loc><![CDATA[México ]]></publisher-loc>
<publisher-name><![CDATA[UNAM]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B14">
<nlm-citation citation-type="journal">
<collab>High Level Group on the Modernization of Higher Education</collab>
<article-title xml:lang=""><![CDATA[Improving the quality of teaching and learning in Europe&#8217;s higher education institutions.]]></article-title>
<source><![CDATA[European Commission]]></source>
<year>2013</year>
</nlm-citation>
</ref>
<ref id="B15">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Jaik]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Villanueva]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[García]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Tena]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Valoración del desempeño Docente y presencia de Burnout en maestros de Educación Superior]]></article-title>
<source><![CDATA[Revista Electrónica Diálogos Educativos]]></source>
<year>2011</year>
<numero>21</numero>
<issue>21</issue>
<page-range>2-80</page-range></nlm-citation>
</ref>
<ref id="B16">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Jiménez]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Cuatro modelos de evaluación docente]]></article-title>
<source><![CDATA[PsicoPediaHoy]]></source>
<year>2008</year>
<volume>10</volume>
</nlm-citation>
</ref>
<ref id="B17">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Marsh]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Students&#8217; evaluations of university teaching: dimensionality, reliability, validity, potential biases and utility.]]></article-title>
<source><![CDATA[Journal Educ Psychol.]]></source>
<year>1984</year>
<volume>5</volume>
<numero>76</numero>
<issue>76</issue>
<page-range>707-54</page-range></nlm-citation>
</ref>
<ref id="B18">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Mazón]]></surname>
<given-names><![CDATA[J]]></given-names>
</name>
<name>
<surname><![CDATA[Martínez]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Martínez]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[La evaluación de la función docente mediante la opinión del estudiante. Nuevo instrumento para nuevas dimensiones: COED.]]></article-title>
<source><![CDATA[Revista de la educación superior]]></source>
<year>2011</year>
<volume>XXXVIII</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>113-39</page-range></nlm-citation>
</ref>
<ref id="B19">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Patton]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<source><![CDATA[Qualitative research and evaluation methods]]></source>
<year>2016</year>
</nlm-citation>
</ref>
<ref id="B20">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rueda]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Luna]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Introducción: La docencia universitaria y su evaluación.]]></article-title>
<source><![CDATA[Revista Electrónica de Investigación Educativa, Especial -REDIE-.]]></source>
<year>2008</year>
</nlm-citation>
</ref>
<ref id="B21">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Stark]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[Freishtat]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<source><![CDATA[An evaluation of course evaluations. ScienceOpen Research.]]></source>
<year>2014</year>
</nlm-citation>
</ref>
<ref id="B22">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Wilfrid]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<source><![CDATA[Student Evaluations of Teaching Effectiveness: Considerations for Ontario Universities.]]></source>
<year>2012</year>
<publisher-loc><![CDATA[Ontario, Canadá ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B23">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Yin Fah]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
<name>
<surname><![CDATA[Osman]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A Case Study of Student Evaluation of Teaching in University.]]></article-title>
<source><![CDATA[International Education Studies]]></source>
<year>2011</year>
<volume>4</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>44-50</page-range></nlm-citation>
</ref>
</ref-list>
</back>
</article>
