<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2215-2458</journal-id>
<journal-title><![CDATA[InterSedes]]></journal-title>
<abbrev-journal-title><![CDATA[InterSedes]]></abbrev-journal-title>
<issn>2215-2458</issn>
<publisher>
<publisher-name><![CDATA[Sedes Regionales]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2215-24582024000200015</article-id>
<article-id pub-id-type="doi">10.15517/isucr.v25i52.56864</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Análisis de Necesidades: Una Herramienta para el Desarrollo de Especificidad en Cursos de Inglés para Turismo en la Universidad Nacional, Sede Regional Brunca]]></article-title>
<article-title xml:lang="en"><![CDATA[Needs Analysis: A Tool to Develop Specificity in English for Tourism Courses at Universidad Nacional, Brunca Branch]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Segura Arias]]></surname>
<given-names><![CDATA[Róger Alexánder]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Nacional  ]]></institution>
<addr-line><![CDATA[Heredia ]]></addr-line>
<country>Costa Rica</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2024</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2024</year>
</pub-date>
<volume>25</volume>
<numero>52</numero>
<fpage>15</fpage>
<lpage>32</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.sa.cr/scielo.php?script=sci_arttext&amp;pid=S2215-24582024000200015&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.sa.cr/scielo.php?script=sci_abstract&amp;pid=S2215-24582024000200015&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.sa.cr/scielo.php?script=sci_pdf&amp;pid=S2215-24582024000200015&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen: Los análisis de necesidades desempeñan un papel vital en el desarrollo del Inglés con Fines Específicos. Sin embargo, en el sistema de educación terciaria de Costa Rica, existe una escasez de evaluaciones de necesidades específicas dirigidas al desarrollo curricular. Por lo tanto, el objetivo de este análisis de necesidades es proponer un curso para estudiantes de turismo en la Universidad Nacional, Sede Brunca. El análisis implicó el uso de cuestionarios y entrevistas realizadas a exalumnos, estudiantes regulares y posibles empleadores de la región Brunca. Los resultados revelaron que los empleadores están buscando personas con habilidades en inglés para asistir a turistas en diversos entornos, como hoteles y agencias de viajes. Además, la evaluación identificó una necesidad específica relacionada con el puesto de recepción en hoteles, ya que es el trabajo más común ocupado por exalumnos, convirtiéndolo en una tarea crucial desempeñada por esta población. Basándose en las necesidades identificadas, se sugieren dos cursos para abordar los requisitos de los estudiantes. En primer lugar, se puede diseñar un curso de Inglés con Fines Ocupacionales (EOP), centrándose en temas comunes del turismo como Hoteles, Agencias de Viaje, Transporte y Aeropuertos. En segundo lugar, se recomienda un curso más especializado, Inglés para Recepción Hotelera, que cubriría áreas como servicio al cliente, conversaciones telefónicas en inglés, manejo de quejas y otras habilidades del puesto.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract: Needs analysis plays a vital role in the development of English for Specific Purposes. However, in Costa Rica's tertiary education system, there is a scarcity of specific needs assessments aimed at curricular development. Therefore, the objective of this needs analysis is to propose a course for tourism students at Universidad Nacional, Brunca Branch. The analysis involved questionnaires and interviews conducted with alumni, current students, and potential employers from the Brunca region. The results revealed that employers are seeking individuals with English proficiency to assist tourists in various settings, such as hotels and travel agencies. Additionally, the assessment identified a specific need related to hotel reception, as it is the most common job position held by former students, making it a crucial task performed by this population. Based on the identified needs, two courses are suggested to address the students' requirements. Firstly, a general English for Occupational Purposes (EOP) course can be designed, focusing on common tourism topics such as Hotels, Travel Agencies, Transportation, and Airports. Secondly, a more specialized course, English for Hotel Reception, is recommended, which would cover areas such as customer service, English for telephone conversations, handling complaints, and other relevant skills.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[ESP]]></kwd>
<kwd lng="en"><![CDATA[Tourism]]></kwd>
<kwd lng="en"><![CDATA[Needs Analysis]]></kwd>
<kwd lng="en"><![CDATA[Course Design]]></kwd>
<kwd lng="en"><![CDATA[Costa Rica]]></kwd>
<kwd lng="en"><![CDATA[Brunca Region]]></kwd>
<kwd lng="es"><![CDATA[ESP]]></kwd>
<kwd lng="es"><![CDATA[Turismo]]></kwd>
<kwd lng="es"><![CDATA[Análisis de Necesidades]]></kwd>
<kwd lng="es"><![CDATA[Diseño de Cursos]]></kwd>
<kwd lng="es"><![CDATA[Costa Rica]]></kwd>
<kwd lng="es"><![CDATA[Región Brunca.]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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