<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1659-3359</journal-id>
<journal-title><![CDATA[Tec Empresarial]]></journal-title>
<abbrev-journal-title><![CDATA[Tec Empre.]]></abbrev-journal-title>
<issn>1659-3359</issn>
<publisher>
<publisher-name><![CDATA[Instituto Tecnológico de Costa Rica]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1659-33592017000300041</article-id>
<article-id pub-id-type="doi">10.18845/te.v11i3.3365</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Revisión sistemática de literatura de las variables clave del proceso de co-creación en las instituciones de educación superior]]></article-title>
<article-title xml:lang="en"><![CDATA[Literature of the key variables of the co-creation process in higher education institutions]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Ribes Giner]]></surname>
<given-names><![CDATA[Gabriela]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Perelló Marín]]></surname>
<given-names><![CDATA[María Rosario]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Pantoja Díaz]]></surname>
<given-names><![CDATA[Odette]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Politécnica de Valencia Departamento de Organización de Empresas ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>ES</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad Politécnica de Valencia Departamento de Organización de Empresas ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>ES</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Escuela Politécnica Nacional Departamento de Estudios Organizacionales y Desarrollo Humano ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>EC</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2017</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2017</year>
</pub-date>
<volume>11</volume>
<numero>3</numero>
<fpage>41</fpage>
<lpage>53</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.sa.cr/scielo.php?script=sci_arttext&amp;pid=S1659-33592017000300041&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.sa.cr/scielo.php?script=sci_abstract&amp;pid=S1659-33592017000300041&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.sa.cr/scielo.php?script=sci_pdf&amp;pid=S1659-33592017000300041&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[ResumenLa co-creación de valor ha sido ampliamente desarrollada como un nuevo paradigma en la gestión de la innovación, permitiendo a empresas y clientes crear valor a través de las interacciones entre los diferentes stakeholders. Este enfoque ha sido principalmente abordado en el ámbito empresarial, no siendo aplicado en profundidad en el contexto univeristario. Es por esta razón que el principal aporte del presente trabajo es profundizar, mediante una revisión de la literatura, en el concepto de co-creación de valor en Instituciones de Educación Superior centrándose específicamente en la interacción entre el estudiante y la universidad. De igual forma, se estudian las relaciones entre los diferentes factores clave involucrados: participación comunicativa, confianza satisfacción y lealtad. El objetivo del estudio es identificar hasta qué punto dichos factores son relevantes en un modelo de co-creación de valor en entornos de educación superior. Como resultado, se identifican 111 documentos relevantes relacionados con el tema abordado.Esta perspectiva corresponde a las nuevas tendencias de enseñanza-aprendizaje en la universidad, en la cual los profesores dejan de ser el centro del proceso y pasan a ser solo una parte de este. Este cambio convierte a los estudiantes en la columna vertebral del proceso de co-creación de valor; proporcionando esta investigación un macro conceptual que respalda futuros estudios de co-creación en las instituciones universitarias.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[AbstractValue co-creation has been broadly developed as.a new paradigm in management innovation. It allows companies and customers to create value through interaction. However, it has not been examined in depth in Higher Education contexts as a type of service industry. The present paper clarifies values co-creation in Higher Education Institutions, analyzing the relationships between key factors affecting it: communicative participation, trust, satisfaction and loyalty. A literature review was conducted, resulting in 84 relevant papers dealing with the studied topic. The study was focused on the micro level, and, specifically, it analyses the relation between students and Higher Education institutions as main actors of value co-creation within this context. This perspective corresponds to the new trends in university teaching-learning framework, where professors are no longer the heart of the process, to become of the part of it. This shift makes students the backbone of the value co-creation process. This study provides, among other things, a conceptual framework to endorse further works on value co-creation in Higher Education institutions.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Co-creación]]></kwd>
<kwd lng="es"><![CDATA[participación comunicativa]]></kwd>
<kwd lng="es"><![CDATA[confianza]]></kwd>
<kwd lng="es"><![CDATA[satisfacción]]></kwd>
<kwd lng="es"><![CDATA[lealtad]]></kwd>
<kwd lng="es"><![CDATA[educación superior]]></kwd>
<kwd lng="en"><![CDATA[Significant learning]]></kwd>
<kwd lng="en"><![CDATA[teaching strategy]]></kwd>
<kwd lng="en"><![CDATA[collaborative leaning]]></kwd>
<kwd lng="en"><![CDATA[case study]]></kwd>
<kwd lng="en"><![CDATA[roleplay]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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