Resumo

CHEN-QUESADA, Evelyn  e  RUIZ-CHAVES, Warner. Competences that enhance managerial capacity in managers for effective work with Administrative and Educational Boards in the Costa Rican education system. Innovaciones Educativas [online]. 2020, vol.22, n.32, pp.36-50. ISSN 2215-4132.  http://dx.doi.org/10.22458/ie.v22i32.2964.

Summary: The purpose of the article is to analyze the competences that enhance the managerial capacity of the directors of education centers for effective work with the boards of education and administrative boards in the Costa Rican educational context. The research methodology was developed under a qualitative approach with a quantitative complement where the categories of required competencies were identified, through focus groups, interviews and a survey among managers who work in the Regional Head Departments of Education of San José West, San José Central, Alajuela and Heredia of the Ministry of Public Education. As a result of the analysis, it was determined that the main managerial competencies that the directors of the educational institutions must have for effective work with the boards are: leadership, communication, negotiation, teamwork and delegation.

Palavras-chave : Capacity; Professional competence; Management; Educational administrator; Educational management; Educational articulation.

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