Resumen

RUIZ GOMEZ, Janett  y  MIRELES CARDENAA, Celia. Information needs and behavior of women belonging to the Al-anon family groups, Chiapas, Mexico. E-Ciencias de la Información [online]. 2021, vol.11, n.2, pp.19-34. ISSN 1659-4142.  http://dx.doi.org/10.15517/eci.v11i2.46585.

This article deals with the needs and informational behavior of a community not studied, the Al-anon Family Group for the family of people addicted to alcohol. This study is exploratory with a mixed approach, the sample is not probabilistic and six women participated. The interview and survey instrument were used. It was found that the main informational needs are: grief (66 %), happiness (50 %); and the subject of: entertainment, personal improvement, acceptance, tolerance and first step, all of the above with a percentage of 33 %. The informative behaviors of these women are: the book (83 %), the internet (66 %) and tv (50 %).

Palabras clave : Information users; the public library; women attending the Al-anon program; information needs and behavior; Chiapas; Mexico.

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