Resumen

GARCIA MARTINEZ, Bardo Javier. Information and reference services in the Mexican university student field and its potential relationship with mobile technologies. E-Ciencias de la Información [online]. 2019, vol.9, n.1, pp.84-109. ISSN 1659-4142.  http://dx.doi.org/10.15517/eci.v1i1.32984.

The purpose of this article focuses on presenting the results of a study carried out on the university community of the School of Library Science of UNAM in Mexico, this aims to lay the groundwork for identifying the necessary aspects that allow a possible integration of information and reference services in mobile technologies according to the specific profile of the aforementioned community; to this end, the information and reference services available and the current types of mobile Apps are described along with an overview of the Apps in the Mexican library field are explored. Subsequently, we described the elements that allowed the design of a survey so it can be used as a data collecting mechanism, to later analyze the results of this research, and finally establish the relevant data of the interviewees and identify it´s potential value for a possible implementation of services towards the mobile environment.

Palabras clave : Mobile technologies; user study; information needs; surveys; university libraries; information and reference services.

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