Resumo

ALFARO-RAMOS, Alfredo Elías  e  FERRERAS-MENDEZ, José Luis. Knowledge management and intellectual capital in the business model innovation of Costa Rican manufacturing firms. Tec Empre. [online]. 2022, vol.16, n.2, pp.18-33. ISSN 1659-3359.  http://dx.doi.org/10.18845/te.v16i2.6168.

The purpose of this article is to analyze the impact of knowledge management and intellectual capital on the ability of companies to generate business model innovation. To evaluate the proposed hypotheses, we surveyed a final sample of 100 Costa Rican manufacturing companies and analyzed the data using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that knowledge management positively contributes to the development of business model innovations. Similarly, intellectual capital has a direct positive influence on business model innovation. However, the direct contribution intellectual capital depends on the adoption of practices that encourage knowledge management in companies.

Palavras-chave : Knowledge management; intellectual capital; business model innovation; manufacturing industry; Costa Rica.

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