Resumo

SALVADOR HERNANDEZ, Yudith; LLANES FONT, Mariluz  e  VELAZQUEZ ZALDIVAR, Reynaldo. Memorandums of the citizen participation, models and tools for their management. Reflexiones [online]. 2017, vol.96, n.2, pp.83-92. ISSN 1659-2859.  http://dx.doi.org/10.15517/rr.v96i2.32083.

This article deals with of picking up the principals models and tools that they like tendency have been employed for the administration of the citizen participation, making emphasis in their contributions and limitations. The methodology consist in identify and select of appropriate criterions for the search of the information; next the summary of data about the models and tools of the management of the citizen participation, keeping in mind the analysis of the principal components for the identification of the fundamental variables. Finally the models and tools assembled by the presence of significant variables that they realize the tendencies employed in order to succeed in administering the citizen participation forming a conglomerate of element that they are use as base so that the local governments guide their actions to tone with the present time.In their conclusions stand out that the citizen participation is not a fortuitous element, or else fruit of the administration of the local governments; in the measurement that planned, organize, leader and control actions in material of citizen participation, it so will be their efficacy. It ascertains also, the tendency of the inclusion of the management by process like technique in order to management the citizen participation for the eases that offers: map of processes, token, functional maps and management of the functional interface; contributing significantly in the correct performance of the local governments.

Palavras-chave : Publica dministration; Tendency; Citizen; Models; Tools.

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